Terms & Conditions

TERMS OF USE AGREEMENT

THE USE OF THIS WEBSITE IS GOVERNED BY THE POLICIES, TERMS AND CONDITIONS SPECIFIED BELOW. PLEASE READ THEM CAREFULLY. BY USING THE WEBSITE YOU HAVE ACCEPTED THESE TERMS AND CONDITIONS. YOUR SUBMISSION OF AN ORDER TO COUNTERFEIT HERO USA INDICATES ACCEPTANCE OF THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS SHALL SUPERSEDE ANY SUBSEQUENT TERMS AND CONDITIONS INCLUDED IN ANY PURCHASE ORDER, WHETHER OR NOT SUCH TERMS AND CONDITIONS ARE SIGNED BY GLOBE.

COUNTERFEIT HERO USA RESERVES THE RIGHT TO MAKE CHANGES TO THIS WEBSITE AND THESE TERMS AND CONDITIONS AT ANY TIME.

ORDER ACCEPTANCE

YOUR ELECTRONIC RECEIPT OR ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. WE WILL CHECK THE INFORMATION YOU GIVE US FOR VALIDITY, BY VERIFYING YOUR METHOD OF PAYMENT, BILLING AND SHIPPING DETAILS PRIOR TO FULFILLING THE ORDER.

WE MAY REQUIRE ADDITIONAL VERIFICATIONS OR INFORMATION BEFORE ACCEPTING ANY ORDER. COUNTERFEIT HERO USA IS A RESELLER TO END USER CUSTOMERS AND DOES NOT ACCEPT ORDERS FROM DEALERS, EXPORTERS, WHOLESALERS, OR OTHER CUSTOMERS WHO INTEND TO RESELL THE PRODUCTS OFFERED BY COUNTERFEIT HERO.

COUNTERFEIT HERO USA RESERVES THE RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER TO ACCEPT OR DECLINE YOUR ORDER FOR ANY REASON. COUNTERFEIT HERO USA RESERVES THE RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER, WITHOUT PRIOR NOTICE TO YOU, TO SUPPLY LESS THAN THE QUANTITY YOU ORDERED OF ANY ITEM.

YOUR CREDIT CARD/DEBIT CARD OR PAYPAL ACCOUNT WILL BE REFUNDED IN THE EVENT THAT YOUR ORDER IS NOT ACCEPTED.

STOCK LEVELS DISPLAYED TO YOU ARE ACCURATE AT THE LAST KNOWN UPDATE, STOCK AVAILABILITY IS SUBJECT TO CHANGE. IF WE ARE UNABLE TO FULFILL YOUR ORDER WE WILL CONTACT YOU AS SOON AS POSSIBLE.

LIABILITY

BY USING THIS WEBSITE, YOU AGREE THAT THE USE OF THIS WEBSITE IS AT YOUR SOLE RISK. COUNTERFEIT HERO USA IS NOT LIABLE FOR ANY LOSSES OR DAMAGES CAUSED BY THIS WEBSITE OR ANY WEBSITE LINKED TO OR FROM THIS WEBSITE.

DELIVERY

THE DELIVERY TIMES PROVIDED BY COUNTERFEIT HERO USA ARE ESTIMATES ONLY. GLOBE WILL NOT BE HELD ACCOUNTABLE FOR LATE DELIVERIES OR DAMAGE RELATING TO LATE DELIVERIES.

IN THE EVENT THAT MULTIPLE ITEMS ARE ORDERED, PART DELIVERIES MAY BE MADE WHERE STOCK IS NOT AVAILABLE. PLEASE ENSURE YOU ENTER THE CORRECT DELIVERY ADDRESS. COUNTERFEIT HERO USA CAN NOT BE HELD RESPONSIBLE FOR INCORRECTLY ENTERED DELIVERY ADDRESSES.

ACCEPTANCE OF ORDERS

THE BUYER IS RESPONSIBLE FOR INSPECTING THE GOODS FOR FAULT AND NOTIFYING US WITHIN 5 WORKING DAYS OF RECEIVING THE GOODS SHOULD THERE BE A FAULT.

PRICING

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. COUNTERFEIT HERO USA RESERVES THE RIGHT TO REVOKE ANY STATED OFFER AND CORRECT ANY PRICING ERRORS INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED AND WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. ALL PAYMENTS ARE CHARGED IN US DOLLARS.

REFUNDS AND RETURNS

COUNTERFEIT HERO USA WILL HAPPILY EXCHANGE OR REFUND YOUR ITEM PROVIDED THE ITEM AND ITS PACKAGING IS IN ITS ORIGINAL CONDITION WITH THE ORIGINAL TAG ATTACHED. REFUNDS AND EXCHANGES ARE NOT AVAILABLE ON FREE PROMOTIONAL OR SALE ITEMS. EXCHANGES CAN BE MADE 4 WEEKS FROM THE DATE OF PURCHASE. REFUNDS CAN BE MADE 1 MONTH FROM THE DATE OF PURCHASE.

WE RECOMMEND SENDING RETURNS VIA REGISTERED POST AS WE DO NOT ACCEPT RESPONSIBILITY FOR LOST ITEMS.

ORDER CANCELLATIONS

IF NOTIFIED BEFORE THE GOODS HAVE BEEN DISPATCHED, COUNTERFEIT HERO USA CAN ACCOMMODATE FOR ORDER CANCELLATIONS. IF ITEMS HAVE BEEN SHIPPED COUNTERFEIT HERO RESERVES THE RIGHT TO CHARGE A CANCELLATION FEE, SHOULD WE BE ABLE TO REQUEST THE RETURN OF THE PACKAGE FROM OUR DELIVERY SERVICE.

TYPOGRAPHICAL ERRORS

IN THE EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH INCORRECT INFORMATION DUE TO TYPOGRAPHICAL ERROR, COUNTERFEIT HERO USA RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THE LISTED PRODUCT AT THE INCORRECT PRICE. COUNTERFEIT HERO RESERVES THE RIGHT TO REFUSE OR CANCEL SUCH ORDERS WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD OR PAYPAL CHARGED. IF YOUR CREDIT CARD OR PAYPAL ACCOUNT HAS ALREADY BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS CANCELLED, COUNTERFEIT HERO SHALL IMMEDIATELY ISSUE A CREDIT TO YOUR CREDIT CARD OR PAYPAL ACCOUNT IN THE AMOUNT OF THE CHARGE.

COPYRIGHT AND TRADEMARK NOTICE

THIS WEBSITE IS OWNED AND OPERATED BY COUNTERFEIT HERO USA. UNLESS OTHERWISE SPECIFIED, ALL MATERIALS APPEARING ON THIS WEBSITE, INCLUDING TEXT, WEB DESIGN, LOGOS, GRAPHICS, ICONS AND IMAGES, AS WELL AS THE SELECTION, ASSEMBLY AND ARRANGEMENT THEREOF, ARE THE SOLE PROPERTY OF COUNTERFEIT HERO USA. ALL SOFTWARE USED ON THE WEBSITE IS THE SOLE PROPERTY OF COUNTERFEIT HERO USA OR THOSE SUPPLYING THE SOFTWARE. YOU MAY USE THE CONTENT OF THIS WEBSITE ONLY FOR THE PURPOSE OF SHOPPING ON THIS WEBSITE OR PLACING AN ORDER ON THIS WEBSITE AND FOR NO OTHER PURPOSE. NO MATERIALS FROM THIS WEBSITE MAY BE COPIED, REPRODUCED, MODIFIED, REPUBLISHED, UPLOADED, POSTED, TRANSMITTED OR DISTRIBUTED IN ANY FORMS OR BY ANY MEANS WITHOUT COUNTERFEIT HERO USA PRIOR WRITTEN CONSENT. ALL RIGHTS EXPRESSLY GRANTED HEREIN ARE RESERVED. ANY UNAUTHORISED USE OF THE MATERIALS APPEARING ON THIS WEBSITE MAY VIOLATE COPYRIGHT, TRADEMARK AND OTHER APPLICABLE LAWS COULD RESULT IN CRIMINAL OR CIVIL PENALTIES.

LINKS

THIS WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES THAT ARE NOT OWNED OR OPERATED BY COUNTERFEIT HERO. YOU ACKNOWLEDGE THAT COUNTERFEIT HERO USA IS NOT RESPONSIBLE FOR THE OPERATION OF OR CONTENT LOCATED ON OR THROUGH ANY SUCH WEBSITE.